Effective Date: 14 October 2025
Company Name: Social Urus
Website: https://socialurus.com
Contact Email: [email protected]
Welcome to Social Urus (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when using the Social Urus platform (“Service”).
By accessing or using Social Urus, you agree to the terms of this Privacy Policy.
We collect several types of information to provide and improve our Service, including:
When you register or subscribe to Social Urus, we may collect:
Full name
Email address
Phone number
Company or business name
Social media account information (via API integrations)
Automatically collected data may include:
Browser type and version
Device information (desktop, mobile)
IP address and location (approximate)
Date and time of access
Actions taken in the platform (posting, scheduling, analytics views)
We use Stripe as our secure payment gateway.
Payment data (such as credit/debit card details) are processed directly by Stripe and not stored on our servers.
Stripe’s privacy policy applies: https://stripe.com/privacy
We use your data for the following purposes:
To create and manage your Social Urus account.
To enable scheduling, posting, and analytics features across your connected social media platforms.
To provide customer support and respond to inquiries.
To process payments and manage subscription plans.
To improve system performance, security, and user experience.
To send important notifications such as updates, invoices, or account alerts.
To analyze aggregated data for usage trends and platform optimization.
We use cookies and similar tracking technologies to:
Maintain user sessions
Store login preferences
Measure site analytics
You may disable cookies through your browser settings, but some features may not function properly as a result.
All user data is stored on secure servers located in Malaysia.
We implement industry-standard security measures including:
SSL encryption
Firewall protection
Regular security audits
While we strive to protect your data, no internet transmission is completely secure. Users are advised to maintain strong passwords and safeguard account access.
We do not sell, rent, or trade your personal information.
However, we may share data with trusted third parties in these situations:
With service providers (e.g., hosting, analytics, payment processing via Stripe)
When required by law, court order, or government regulation
To protect the rights and safety of our users and platform
Social Urus connects with multiple third-party platforms such as:
Facebook, Instagram, LinkedIn, TikTok, and other APIs
Your interactions with these platforms are governed by their own privacy policies. We recommend reviewing each respective platform’s terms before connecting.
Under Malaysia’s Personal Data Protection Act (PDPA), you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your account and data (subject to legal retention)
Withdraw consent for data usage at any time
To exercise these rights, please contact us at [email protected].
We retain your information as long as your account remains active or as necessary to provide our services.
When your account is deleted, we will remove or anonymize personal data within a reasonable period, except where retention is required by law (e.g., accounting or billing records).
Our Service is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Effective Date.”
Continued use of Social Urus after such updates indicates your acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy, please contact:
Social Urus
Email: [email protected]
Website: https://socialurus.com